This software is designed to unify and digitize the process of managing, monitoring, and expediting tasks across departments, units, and individuals. It ensures strict and timely management of the progress of tasks assigned by superiors, while swiftly meeting the requirements for consolidating, reporting, and providing statistics on task outcomes. The software also facilitates detailed and comprehensive progress reporting in compliance with regulations.
This is a complete, easy and highly secure integrated solution for businesses, administrative units or any system in need. To solve problems that may be encountered during integration, the product provides two integrated solutions: Hub-based Integration and Bus-based Integration.
The system helps state agencies to computerize the processing progress and conduct work assignment, thus gradually build up an enviroment of paperless electronic offices.
The software enables video and audio data collecting from cameras and various sources to archieve, manage. Beside providing end-user application, it also provide input for image analytics systems and 3rd parties' applications while still ensure information security during the archieve and transfer process.
With these collected data, the IVA module analyzes and gives the results of object detection, face recognition, face mask detection,... etc on subjects appeared in the video.
Viettel Data Platform is a comprehensive data technology platform designed to assist businesses in quickly building, developing, and easily applying Big Data solutions. Additionally, it facilitates the efficient use of economic resources to develop data products. Viettel Data Platform offers a set of core technologies for a modern Big Data system, such as Hadoop, Spark, Kafka, NiFi, Kettle Pentaho... Viettel Data Platform aims to make Big Data and its applications accessible to organizations and businesses. All of the most challenging and complex tasks like research, experimentation, evaluation, and integration have already been handled by Viettel. Enterprises or organizations only need to use VDP for implementation to quickly establish a Big Data system, allowing them to focus solely on developing applications and products while leveraging the power of technology to efficiently harness data.
Viettel CX Cloud is a comprehensive multi-channel PBX system for businesses (DN), combining advanced technologies such as AI, Data Analytics,... to improve employee performance and reduce costs. operating for enterprises; Support enterprises to build, manage and operate a centralized sales/customer care apparatus; Ensure the management of people, business processes, professional quality, knowledge systems from which to evaluate the performance of the Customer Care/Sales apparatus.
Recently, the official page of Stevie Awards has announced the final results of the International Business Awards (IBA 2022), a leading global business awards program. The award has received over 3,700 nominations from organizations from 67 countries and territories. Viettel Solutions has received good news when its successfully conquered the award in 7 categories in many fields.
Accordingly, Viettel Solutions was awarded a Silver Award in the category of "Most Innovative Company of the Year" for its technological innovations, innovation strategies in the face of the challenges of digital transformation, and contributions to the Vietnamese economy and society. To date, 80% of Viettel Solutions' products and solutions have been integrated with 4.0 technologies such as Cloud, AI, BigData, RPA, etc.
Viettel Solutions' digital education solutions in particular achieved the highest results with 2 Gold awards. The SMAS school management system was honored in the category of "Management solutions in the field of education", the K12Online online learning and testing system was successful with the category of "K12 learning management solutions". Viettel Solutions' technological solutions impressed with the goal of narrowing the educational gap between rural and urban areas and promoting the digital transformation of the education sector. The SMAS solution is a bridge between teachers and parents, helping to diversify communication methods and support early intervention to improve student learning outcomes and quality. Meanwhile, K12Online allows schools and educational authorities to build a digital educational resource and expand on it, while providing strong support for the Vietnamese education sector during the severe pandemic period with the motto "No student left behind".
Deployed in 2 months, operating in 63 provinces, serving over 90 million people, managing 200 million vaccine doses, these are impressive numbers of the National COVID-19 Vaccination Management Platform, which has brought Viettel Solutions a Silver Award in the category of "Most Valuable Technology Improvement in the COVID-19 Era". Not only outstanding for its rapid and timely deployment, the platform also demonstrates the role and social responsibility of Viettel Solutions at the most difficult time for the whole country. The clearest evidence is that the platform has contributed to accelerating the COVID-19 vaccination process, making Vietnam one of the 6 countries with the highest vaccine coverage rates in the world.
V20 Basic Health Information Management Platform, a platform that optimizes the processing of health information for hospitals from the bottom up, was awarded a Silver Award in the Healthcare category. The platform has been recognized for its potential to improve the efficiency of healthcare delivery in Vietnam.
Citizen App, a mobile app that connects citizens, businesses, and governments, was awarded a Gold Award in the Business/Government category. The app has been praised for its user-friendly design and its ability to provide users with a variety of services, including access to city services, government services, and economic and social information.
Viettel Solutions Digital Experience Space, a 3D space that showcases Viettel's technology and products, was awarded a Silver Award in the Brand & Experience - Exhibition Experience category. The space has been praised for its innovative design and its ability to create a realistic and immersive experience for visitors.
The International Business Awards (IBA) is a leading global awards program that recognizes the achievements and contributions of businesses and individuals around the world that provide high-quality products and services that benefit society.
In 2022, the awards received over 3,700 submissions from 67 countries and territories. This is one of the most prestigious awards today due to its level of expertise, organizational scale, and participants. The focus of the International Stevie Awards is on innovation, creativity, and business improvement
In order to promote digital transformation (DT) in Me Linh district, the Me Linh District People's Committee and Viettel Group has recently signed a strategic agreement on comprehensive DT for the period 2021-2025, with a vision to 2030.
Accordingly, the Me Linh District People's Committee and Viettel Solutions (a member of Viettel Group) agreed to work together to take advantage of the opportunities of the fourth industrial revolution, to leverage their strengths, resources, and capabilities to gradually build and develop the district's digital government, digital economy, and digital society. Based on this agreement, Viettel Solutions will be a partner of Me Linh district in implementing the national DT program for 2025, with a vision to 2030, in line with the guidance of the Government and Hanoi City.
At the signing ceremony, Mr. Nguyen Thanh Liem - District Party Committee Secretary, affirmed: "The green growth, DT direction is an essential requirement for the development of Me Linh district in the coming time. The district hopes to implement DT in a comprehensive manner in the areas of digital government, digital society, and digital economy..."
The agreement includes the following key areas of cooperation in DT: surveying, planning, training, and nurturing a core team of DT experts in the district; consulting and cooperating to develop the district's three main pillars of digital government, digital economy, and digital society.
Mr. Nguyen Thanh Liem expressed his hope that the cooperation agreement between Me Linh district and Viettel Hanoi will open a new chapter in cooperation, promoting DT and telecommunications infrastructure, meeting the requirements and tasks in the new stage to help Me Linh develop into a provincial city after 2025.
"I am fully confident that this cooperation will be in-depth and increase collaboration in the DT cause between the two units. With our strengths, potential, and being one of the leading DT enterprises in Vietnam today, we will have the capacity to meet the needs, wishes, and expectations of the leaders of the Me Linh District People's Committee," said Colonel Nguyen Manh Ho, CEO of Viettel Solutions, at the ceremony.
Currently, Viettel Solutions has planned and is ready to deploy immediately the platforms and solutions to build a digital government and digital economy "tailored" specifically for Me Linh district. In addition, the Corporation also commits to work with the district to build a digital society with smart health and education ecosystems.
This cooperation event also creates conditions and encourages businesses to invest in the development of digital infrastructure, digital platforms, and ensure information security on new technologies, contributing to promoting the economic, political, and social activities of the district to develop in a fast and sustainable direction, bringing benefits to organizations and happiness to the people.
On June 23rd, 2022, Viettel Solutions, a member of Viettel Group, and CEO Group signed a comprehensive digital transformation partnership agreement at the CEO Group headquarters. The signing ceremony was witnessed by Mr. Doan Van Minh - CEO of CEO Group. At the ceremony, Mr. Pham Trung Kien - Deputy General Director of Viettel Solutions, and Mr. Tran Dao Duc - Deputy General Director of CEO Group, signed a digital transformation consulting contract on behalf of the two parties.
In this project, Viettel Solutions will partner with CEO Group to assess digital maturity and advise on a digital transformation strategy. Viettel Solutions' team of experts will conduct a comprehensive assessment of the company's current digital transformation landscape, from which they will develop a specific and detailed strategy and roadmap for digital transformation over the next 5 years.
At the event, Mr. Pham Trung Kien affirmed that digital transformation is an inevitable trend for organizations, especially in the period of technological explosion after the COVID-19 pandemic. CEO Group's proactive approach shows the spirit and determination of the highest leaders as well as all employees of the Group, which is one of the prerequisites for successful digital transformation. With the mission of being a leading force in creating a digital society, Viettel Solutions will partner with and promote CEO Group's journey to become the number one technology company in the real estate industry.
On the side of CEO Group, the representative of the leadership shared their confidence in choosing a pioneer in the field of technology in Vietnam, with experience in implementing for many large-scale enterprises and possessing many capabilities in infrastructure, technology, and high-quality human resources. This will help CEO Group achieve many achievements in the future. At the end of the signing ceremony, Mr. Doan Van Minh - CEO of CEO Group, thanked Viettel Solutions and hoped that this project would be a successful beginning step, opening up opportunities for long-term cooperation between the two parties.
About Viettel Solutions' Digital Transformation Consulting Services
Based on the experience of implementing for many units in Vietnam and the capabilities of a team of experts in various fields, Viettel Solutions was and is providing digital transformation consulting services, including activities from assessing the level of digital maturity to building a comprehensive digital transformation strategy.
The digital maturity assessment is built on 6 main pillars: Customer, Strategy, Technology, Operations, Data, and Digital Culture and Skills. Since 2018, Viettel Military Industry and Telecoms Group has implemented digital maturity assessments for all its member units. With these experiences, the digital transformation consulting service is completed based on the experience of both internal and external customers, thereby improving the evaluation criteria, survey content, and methods for identifying organizational problems.
In digital transformation consulting, Viettel Solutions is also proud to have researched and developed its own Viettel Agile methodology. The Viettel Agile methodology is built on 3 factors: The nature of digital transformation - which is agility and flexibility, Viettel's core values - which is the spirit of rapid adaptation is a competitive advantage, and Viettel's mission - which is the role of a leader, pioneer, and main force in creating a digital society. The application of this methodology ensures the comprehensiveness of the consultation but still has flexibility and personalization for each type of organization, identifies the optimal solutions with a transparent roadmap, and solves the question of where to start digital transformation? How to start digital transformation?
On June 10th, 2022, Ho Chi Minh City University of Education (HCMUE) and Viettel Solutions, a member of Viettel Group, co-organized a conference on "Training and development of teachers and management staff of preschools and secondary schools in 2022 and orientation to 2025" in Can Tho City.
At the conference, the two parties also officially signed a comprehensive cooperation agreement in the field of education, affirming their determination to promote digital transformation at Ho Chi Minh City Univeristy of Education in management and support for teaching and learning activities, scientific research, contributing to improving the quality of education and training in the period 2022-2026.
Accordingly, the two sides will cooperate strategically to build technology solutions in education with four main contents: Application of software in management and teaching; Implementation of ongoing training programs; Implementation of online teaching and learning systems; Implementation of digital learning resources.
From 2019 to 2022, Ho Chi Minh City Univeristy of Education and Viettel Solutions have cooperated to organize online training through the Viettel LMS (Learning Management System) software for nearly 9,000 core teachers and 234,000 general teachers, accounting for nearly 30% of the total number of secondary school teachers in the country. This is the largest group of core teachers in the country trained by HCMUE and comes from various regions in 19 Southern provinces, including: mountainous areas, remote areas, teachers from ethnic minorities, etc.
Thanks to the Viettel LMS system, HCMUE can easily deploy training on a large scale; overcome the difficulties of geographical distance, cost, and training time; and improve the quality of ongoing training. Specially, all user data, training materials, etc. on the system are operated by Viettel's IT engineers, ensuring absolute security. The system has a large architectural infrastructure, owned by Viettel; therefore, the entire ongoing training program is operated and implemented smoothly with a large number of students accessing simultaneously.
In the past time, Viettel has built a digital education ecosystem for the education sector; supporting the optimization of school management at over 25,000 educational institutions; coordinated the implementation of teacher training for 800,000 teachers and managers nationwide; creating accounts to support management, learning, and online exams for over 35,000 schools, etc.
With the practical effects for the education sector, Viettel's educational solutions have received prestigious international awards such as: the Gold ICT Awards 2019 with the ViettelStudy learning social network, the Gold IT World Awards 2022 with the K12Online online learning and exam management system, and the Silver IT World Awards 2022 for Viettel Solutions' Digital Education Ecosystem in the category of IT products and services for education
Viettel Solutions, a member of Viettel Group, has been named a Top 10 winner at the IT World Awards 2022, the world's largest technology awards program. Viettel Solutions also won 5 Gold, 1 Silver, and 1 Bronze awards for its digital transformation products and solutions.
Viettel Solutions' products and solutions were recognized by global experts for their technological capabilities and positive contributions to Vietnamese society and the world. This achievement puts Viettel on par with leading companies such as AttackIQ, BairesDev, Tek Leaders Inc, WatchGuard Technologies, Zyterb, etc.
In particular, Viettel Solutions won the Gold Award for Social Responsibility Program of the Year for its practical contributions to the healthcare and education sectors, which have made a positive impact on the national digital transformation strategy and improved the quality of life for citizens.
The second award is Gold Award for Customer Support Campaign/Service of the Year for the National COVID-19 Vaccination Platform and Electronic Health Record project. In a short period of time, Viettel Solutions completed the construction of the platform, providing strong support to over 22,000 vaccination centers, meeting the requirements of the Ministry of Health, and serving the largest vaccination campaign in Vietnamese history, with over 90 million vaccination subjects and 150 million doses administered. In addition, the hotline 19009095 received and answered over 10 million calls from July to December 2022, providing strong support for the success of the vaccination campaign.
Next, two Gold Awards in Video & Online Conferencing Solutions category for Viettel Meeting Platform (VMP) and IT Solutions for Transportation for ETC Backend center solution in IT solutions for traffic. These solutions were all developed by Viettel Solutions, demonstrating Viettel's technological capabilities to the world by their security, flexibility, ability to apply 4.0 technology, and ease of integration with other systems in the ecosystem. To date, the ETC Backend solution has been directly deployed at 35 toll stations and interconnected with 79 other toll stations, helping drivers to pass through toll stations 60 times faster than traditional methods. This has also helped the government to easily manage and make transparent the toll collection activities of BOT investors.
The fifth award is Gold Award for K12Online online learning and exam platform Best Technology Product to Combat and Reduce the Impact of COVID-19 category. The solution supported 400,000 teachers and 3.4 million students at 35,000 educational institutions across the country (accounting for 80%) throughout the social distancing period due to the Covid-19 pandemic. K12Online has built a huge database of 2.5 million learning materials, including lectures, tests, organized 4,000 online meetings, 600 online conferences, and 243,000 virtual classrooms. In less than a year, the system has reached 100 million visits. In addition, the Viettel Solutions Digital Education Ecosystem also won the Silver Award for IT Products and Services for Education.
Bronze Award for New Product/Service of the Year - Cloud/SaaS for Viettel Intelligent Collaboration Solutions (vICS), a new product in the Viettel Solutions digital solution ecosystem. vICS is a storage, synchronization, and document sharing system developed to meet the domestic market demand for intelligent online office products, and to advance towards global integration. By taking advantage of the benefits of building software on an open source platform, vICS can save customers' usage costs while ensuring network security.
With these successes at the world's largest technology competition, IT World Awards 2022, Viettel Solutions has once again affirmed its position as a leading technology company, providing services and digital transformation solutions for businesses and organizations. This is expected to bring efficiency to the national digital transformation effort, contributing to improving the quality of life for citizens.
In addition, Viettel is the organization that won the most awards among more than 100 IT companies from all over the world participating in the competition this year.
An online public auction solution developed by a team of young engineers from Viettel Solutions won the Sao Khue award in the digital government category. Prior to this, public auctions were a unique field that had never been held online.
Pioneering the development of an online public auction platform
The demand for auctioning public assets is high in all provinces and cities in Vietnam. According to data on the website of the Ministry of Justice, there were over 40,000 public auction announcements issued in 2020, and over 60,000 in 2021.
However, the current system of in-person public auctions has many shortcomings in both the organization and auctioning of assets. With the rapid development of information technology (IT), people are increasingly demanding online auctions. With no geographical or time restrictions, people can now register to participate in multiple auctions at the same time from their computers or smart devices connected to the internet. This is expected to create a transparent and open market for buying and selling assets, while still ensuring the security of customer information. Against this backdrop, from mid-2021, Viettel Solutions, a member of Viettel Group, began to accelerate the development and improvement of the online public auction platform.
In order to implement the project, a team of 10 young engineers, aged 25-30, at Viettel Solutions worked quickly. "We spent most of our time brainstorming. The implementation and testing of the software only took about 4 months," said Mr. Le Anh Hieu, the project's chief engineer.
According to the prediction, the online public auction platform developed by Viettel Solutions is expected to bring many benefits to local authorities, users (online auction participants), and auction organizers (provincial/city asset auction service centers).
The chief engineer of the project analyzes that this is a web-based platform service for PC systems and a mobile application. This system simulate the actual auction with completely familiar phases and procedures.
The platform will allow local authorities to easily manage and track the progress, quality, and success rate of auctions. Furthermor, the leader can conduct real-time monitoring and supervision of online activities, which can help improve the digital transformation score of the province.
For users, the system has simple design to allow them to easily participate in auctions from anywhere in the world. Vietnamese citizens can save time on registration, bidding, and payment. In addition, their deposits refunded quickly if they do not win the auction.
The online public auction software developed by Viettel Solutions also provides specific benefits for auction organizers. The system automates many tasks that are currently performed manually, such as registration, bidding, and payment. This can help reduce the workload of auction organizers and free up their time for other tasks.
The solution to reduce the accountant's workload in authorising payment requests is the system's integration of Viettel Money's convenient online payment service, which allows users to pay via a variety of methods, including bank cards /app credit /QR code /e-wallet, etc.
In addition, with the bank transfer payment method, the system will automatically approve based on the transaction code. This solution helps to optimize the payment approval process, eliminating congestion even if there are a large number of registered bidders.
In addition, the system also has a unique feature of processing transactions in real time, allowing participants in the auction to update the status of the session immediately. In addition, the software is well-optimized, able to handle large numbers of users with low infrastructure costs.
It is known that before Viettel Solutions developed this product, there were about 4-5 similar online auction platforms in Vietnam. However, all of them are products for auctioning private assets. Viettel Solutions is the first company to develop the Public Auction software, aimed at serving the government's digital transformation goals.
Non-technical factors play an important role in success
Although through an online format, the software system of Viettel Solutions has all the features to support auction experts to verify all information about participants.
Specifically, users who want to create an account on the system must provide images, personal information, ID card number; if it is an organization, it must have a business registration certificate, etc. After that, the authorized officer will verify all this information.
The verification round will continue to repeat before each auction session. That is, to participate in any auction session, the authorized officer will conduct a review of the registered bidders according to Article 38 Clause 4 of the 2016 Asset Auction Law, to check the validity.
According to Mr. Hieu, the big advantage of the Viettel engineers in implementing this solution is that the pilot project with Thái Nguyên province was facilitated by Ms. Nguyễn Thanh Hải, the Secretary of the Thái Nguyên Province Party Committee, as well as the provincial leaders set high determination to implement the project.
“According to the plan of the Thai Nguyen Provincial People's Committee on digital transformation, the provincial leaders want to digitize the online public auction work, because each year the locality has up to over 300 auction sessions, each session may include many different assets.”
In fact, the implementation process faced many challenges due to the lack of specific legal documents guiding online public auctions. Therefore, Viettel engineers have worked closely with the Province, especially the Thái Nguyên Department of Justice, to ensure that the software complies with the legal framework and is constantly adjusted to suit the actual situation in the Province.
After the product was completed and won the Sao Khuê 2022 award in the Digital Government field, the project's chief engineer, Mr. Le Anh Hieu, shared:
“For solutions such as online public auctions to be put into practice, leaders at the highest level in localities must be people with new thinking, determined to make major changes in digital transformation, then all difficulties can be solved. Technical or technological issues may not be a big problem in implementing digital solutions in the public sector, but it is the determination of the head of the organization.”
Ms. Nguyen Thi Thu Tra - Deputy General Director of Thai Nguyen Provincial Asset Auction Center, said that the online public auction product has been basically completed and is in the trial phase. Thai Nguyen Province plans to put it into use this year