- Launch platform healthcare remotely TELEHEAL and inaugurated connect 1000 base health care remotely TELEHEAL and IT solutions convert the health sector such as: Disclosure of medical circles Vietnam's health, personal health records.
- Signing 15 provinces and cities to deploy Smart City. Accumulation of 23 provinces and cities across the country
- Building and implementing the 3D virtual exhibition platform for the first time in Vietnam at the ITU VIRTUAL DIGITAL WORLD 2020 ministerial-level Digital World exhibition and conference and opening a creative space and experiencing digital transformation in Ho Chi Minh City. Ho Chi Minh
- Viettel is the first mobile network operator to deploy 5G Infrastructure in Vietnam
- Open information system for meeting and handling task of the government (e-cabinet)
- Viettel also opens the intelligent operation center in Hue and Phu Tho.
- Viettel officially established Viettel Business Solutions Corporation, connected base network for supplying medicine nationwide, and became the official member of the National Committee on E-Government
- Launching the National Immunization Information System
- Implement a personal health records system
- Launch of the national one stop portal solution on customs
- Becoming the largest telecommunications - IT enterprise in Vietnam
- Opening the largest data center (IDC) in Vietnam, owning the largest fiber optic backbone in Vietnam, co-owning the undersea APG submarine cable
- Free internet connection to nearly 29,000 schools and educational institutions in Vietnam, accounting for 72% of schools nationwide