Viettel Solutions

Digital Transformation Consulting

We provide a comprehensive digital transformation strategy for the entire organization and business activities. The strategy is customized for each function and industry based on full-cycle digital transformation methodology and through the lens of our professional experts.

Service

Digital Transformation
Training

By joining our digital transformation training programs, clients are fully equipped with overall, structured knowledge based on business status and focused direction to embrace transformation opportunities.
Some sets of significant training programs:
- Governance and strengthen the customer experience
- Build up digital culture
- Data management
- Technology management

Digital maturity
Assessment

Evaluating enterprise digital maturity using our model and objective criteria about maturity level. Measuring organization health customized for each dimension, function and industry.

Digital Transformation
Consulting

Consulting a comprehensive digital transformation strategy based on Viettel methodology. Hence, leveraging enterprises to inform a roadmap which will help them to be proactive in shaping their future and be the ones who disrupt the market.

We provide a comprehensive, customized and optimized digital transformation service for each industry, function that drive organization/business to harness the full potential of digital transformation which help them to improve customer experiences, reduce cost and optimize management method and operation.

Government

Our government’s digital transformation strategy is focused on governing and operating for residents' and enterprises' demands

Finance - Bank

Our finance and bank digital transformaion stratefy is concentrated on improving customer experience, accelerating the agility of emerging market, transforming and increasing the effectiveness of core finance, banking

Retail

Our retail clients are leveraged to generate digital transformation strategies which improve the commercial proposition and minimize operating costs

Transportation and Logistics

Our transportation and logistics strategy empower clients to embrace digital innovation such as Smart port, transportation management system, warehouse management system, track and trace, ...

Power and Utilities

Our digital transformation strategy is to use smart grids, digital workforce, ... to navigate the energy transition, optimize the effectiveness of manufacturing, transmitting and distributing utilities

Manufacturing

Our manufacturing strategy is to utilize Smart Factory, Digital supply chains, real-time factory management, … which enable the enterprise to operate and perform more agile, effective and transparent

Construction

Our strategy delivers innovative, practical knowledge and experience for construction companies from design to construct, enable the enterprise to ensure project timing, optimize cost and labor efficiency

Real Estate

Our strategy empowers Real Estate companies to optimize building management and operation efficiency, smart city, ... improve the customer journey and channel

Transform customer experience

Our digital transformation solutions are focused on delivering an excellent, remarkable customer experience through optimizing every touchpoint. Hence, increasing brand health, customer loyalty and sale efficiency

Constitute digital transformation roadmap and strategy

Constitute advisable digital transformation roadmap and strategy for organizations/enterprises to become more agile, accelerated toward the dynamic market and sustainable development, based on business's strategy, process improvement, the power of data optimization, ...

Establish digital culture / digital organization

Our digital culture / digital organization strategy is headed for innovation, agility, customer centricity, digital-first mindset, open culture and cooperation

Technology management

Our solutions empower organization/ enterprise to design and manage business systems, platforms, technologies and operation process to unleash the power of technology on every business function

Operational transformation

A powerful, smart operational transformation strategy allows companies to optimize and automate operational activities in all value chains, in order to reduce faults and increase productivity.

Data management

Fast-moving digital leaders are powered by data-driven insight. Through our data management solutions, we help the organization/enterprise to use, manage data more effective and organized, create the basis for appropriate decisions, strategies and solutions..

Methodology

Viettel Agile Methodology

1. The essence of digital transformation

Digital transformation is the process of using aggregate technologies agilely into manufacturing and business activities to generate new values for existing business products, services or create new products, services.

2. Viettel's core values

We have a desire to spread out our "gene" and "competitive power is agile" spirit - one of eight core values and one of the most essential features that shape the success of Viettel toward organizations/enterprises which have been, are and are about to activate the digital transformation journey

3. Viettel's mission

With the responsibility of becoming a pioneer in creating a digital society, Viettel AGILE is built to tailor to the need of organization/enterprise, leverage an agile and favorable digital transformation journey; throughout, detecting and unleash the digi-potential

Viettel Agile Implication

Awareness

Define and unify common knowledge

Go through

Comprehensive assessment

I - Implement

Implement the solutions

L - Learn

Learn, follow and improve continuously

E - Enable

Unleashing the digi-potential

Viettel Agile Core value

1. Comprehensive

We tailor the organization to organize assessment and transform comprehensively, from humen, processes, technologies in all departments and companies, in order to generate the optimizing performance to the enterprise

2. Agile

All the technology solutions will be estimated and consulted to implement agilely, according to our client's demands and suitabilities

3. Optimizing

We provide the solutions, technologies that help clients to optimize the existing system, with the aim to save cost although still create the best performance for the organization/enterprise

4. Transparent

All the assessments and consulting are implemented explicitly, with a comprehensive roadmap, time. All the offers have the following instructions, capital, partners, and particular KPIs

Aware
Define and unify common knowledge

Zoning preliminary, pointing out ""problems"" or ""pain points"" which organization/enterprise has to face and resolve.

Establishing common knowledge across the organization, individuals and ecosystems that related to digital transformation, threats and ""misleadings"" as well that almost organizations/enterprises are dealing with, and values that Digital transformation bring to us

Enable
Unleashing the digi-potential

With Viettel, Optimizing all the activities of enterprises ain't enough …
We want to immerse ourselves in transforming the enterprise/organization with our clients. Together, we detect, actualize and unleash the digi-potential to create new values, new business models in the digital transformation journey

Go through
Comprehensive assessment

We will generate the survey across the organization (from the industrialist to the last execution level) to prove the estimation, identify the overall problems of organization/enterprise, include all these problems that have been zoning and hidden threats which organization/enterprise have not discovered yet (if have).

As the result of the survey and comprehensive assessment, Viettel's experts constitute a comprehensive digital transformation strategy across the organization according to a short-term, medium-term, long-term roadmap

Implement
Implement the solutions

On the basis of an agreement with the customer on the scope, Viettel's experts will implement the solutions according to the roadmap and AGILE model, customized to be proper with each organization/enterprise

Learn
Learn, follow and improve continuously

We continuously monitor the KPIs, estimate and customize to improve, change to best suit the organization's/enterprise's existence.
These drifts and improvements will be unified with our clients before kick-off

Viettel Agile Implication

Awareness

Define and unify common knowledge

Go through

Comprehensive assessment

I - Implement

Implement the solutions

L - Learn

Learn, follow and improve continuously

E - Enable

Unleashing the digi-potential

Process

Kick-off

(0,5 days)

Define scope, objects, forms, outcomes, ...

Prepare

(3-7 days)

Prepare training documents, guaranteed conditions, discuss and unify prepared contents

Training and
After training

(as required)

Organize training, surveys and assess clients' satisfaction, build relationships for the next activities

Workshop kick-off

(1 week)

Set up common language about digital transformation, determine benefits, purposes and project's scope

Prepare

(2 weeks)

Collect the organization's initiative data, prepare for the project plan

Survey

(3-4 weeks)

Create survey containing department list and individual participants, survey level. Customize, change questions periodically

Report

(2-3 weeks)

Provide initial status analysis report. Consult the next step to implement

Kick-off

(1 week)

Set up common language about digital transformation, determine benefits, purposes and project's scope

Digital maturity assessment

(10 days)

Collect the initiative data, identify the audiences and generate surveys that suit each industry and business model

Implement survey

(6 weeks)

Implement survey across the organization and individuals throughout 6 dimensions include Customer, Strategy, Operation, Technology, Culture, Data, Process and Information secure

Analyse the results

(4 weeks)

Point out the analyzed results, assess the status quo and make recommendations

Consult strategy

(6 weeks)

Provide roadmap, strategy to implement the short-term, medium-term, long-term digital transformation

Report

Present officially to the administration

*Time may vary according to the scope and actual implementation of the project

Award

* The awards are listed in the last 3 years

INTERNATIONAL AWARDS

International awards include silver awards for the best customer of the year in the Asia Pacific region, IT World Award,…

DOMESTIC AWARDS

Domestics awards include Best IT company of the year, Gold Award for the best IT product/service for the government,…

DIGITAL TRANSFORMATION AWARDS

Digital transformation awards include Digital transformation Viet Nam, Winner of the smart city category - WCA World Media Awards 2021,…

>>See more

Clients say about Viettel?

Through the process of cooperation with Viettel, Hue's intelligent operation center has been formed relatively synchronously and meets the management and administration needs of governments at all levels, as well meet the needs of citizens’ demands. In particular, improving the interaction between people, businesses and the government – is one of the core problems of the smart city.

Phan Ngoc Tho

Former Chairman of Thua Thien Hue Provincial People's Committee

We have chosen Viettel as the main unit to organize online teaching recently. Viettel Study system ensures to provide full accounts for teachers and students in the fastest way, generate favorable conditions for teachers to build online lectures, interactive tests to manage students in the teaching process

Dr. Le Thi Huong

Director of Quang Tri Department of Education and Training

Vietnam Airlines deciced to accompany with Viettel on the way to digital transformation. We appreciate Viettel’s professionalism, effectiveness and progressive spirit.

With strong capabilities and rewarding responsibility of Viettel team, we expect more potential opportunities to cooperate and expand scope of work besides digital transformation.