This website is owned and managed by Viettel Business Solutions Corporation. The information displayed on this Website is intended to provide information about Viettel, products, services, promotions as well as customer care programs of Viettel.

Viettel reserves the right to amend the Policies, Terms, and Conditions stated on the website at any time. Such amendments will take effect immediately at the time they are posted on the Website https://solutions.viettel.vn. Customers are responsible for regularly updating related changes when using the website https://solutions.viettel.vn.

By accessing and using this Website, you automatically agree to the terms and conditions set forth below. Therefore, please read and research carefully before continuing to use this Website.


All information sent and received through Viettel's services such as SMS, Email or Chat is private, so Viettel will not control the content transmitted through Viettel's service system. For that reason, the user will have to comply with the regulations of the Vietnamese state on Internet services and be responsible for all SMS, Email, or Chat content sent. In addition, users are not allowed to use SMS, Email, or Chat services to harass or annoy others.

Members using services at the Viettel website are not allowed to send the following contents:

Violating Vietnamese fine customs and traditions

Illegal business

Security - Politics - Military

Violating or instructing others to violate the laws of the Socialist Republic of Vietnam

Any violation of the above provisions, Viettel will cancel the right to use Viettel service of the violator. At the same time, depending on the severity of the violation, the user will be responsible before the law.


Privacy Policy

Viettel applies the following  Privacy Policy to ensure that the information you provide will only be used for the appropriate purpose.

Links to other websites

The Website contains some links to other Web sites or data sources. You are solely responsible for using these links. Viettel does not conduct an appraisal, monitoring, or verification of the content, accuracy, and views expressed at these Web sites and linked data sources. Viettel disclaims any liability concerning the accuracy, the content displayed, security level, and the display or deletion of information on the aforementioned Web sites and linked data sources.


To the extent permitted by law, the information displayed on this website does not come with any warranties or undertakings of any kind, formal or implied, on the part of Viettel regarding the suitability of the products. products or services for a specific purpose selected by the buyer.

To the extent permitted by law, Viettel also disclaims any responsibility or warrants that the website will be free from operational errors, safe, uninterrupted, or of any kind as to the accuracy, Completeness, and Timeliness of information displayed.

To the extent permitted by law, when accessing this website, you implicitly agree that Viettel and its branches, officers, managers, employees, and agents shall not bear any responsibility, any injury, loss, claim or damage, indirect or consequential damage of any kind whatsoever arising out of or in connection with: (1) use the information on this website; (2) accesses linked from this website; (3) register as a member, register to receive email or participate in Viettel's customer care program; (4) Whether or not Viettel performs the provision of the service even if Viettel has been warned of the possibility of damage.

Applicable law

This Agreement shall be construed and enforced by the laws of the Socialist Republic of Vietnam. Any dispute related to this agreement should be made in a court of competent jurisdiction in Vietnam.

These Terms of Use for this Website are effective as of June 1, 2018.