Sustainable and smart city development is the objective of multiple countries in the world, including Vietnam. In Vietnam, there are around 20 provinces/cities that have been executing smart city projects.
Meanwhile, the cities are facing a lot of challenges such as the city’s infrastructure not meeting development needs, incredibly fast increase in the number of means of transport. In the inner city, roads are becoming overloaded, public traffic systems are ineffective and resources to develop facilities, socio-economy, high technology are inadequate, etc.
In order to deal with the issues above, Viettel proposes the construction of Intelligent Operation Center as a general brain that controls and operates the entire activities of the city via data collection and standardization. At the same time, the Center will analyze, process and provide reports, decisions and direct the city’s activities, effectively serve the chief officers, agencies and units.
The National Information and Reporting System is the uniform and unified measure, ensuring the provision of accurate, complete, timely information, effectively serving the management, direction and administration of the organization, agency, competent persons; as well as reducing the administrative burden in complying with the reporting regime at agencies and organizations to save time and personnel, proceeding to eliminate unnecessary reports and contents, reducing the number of reports and minimizing the reporting frequency.
Solutions ensure that the reporting are made online, at many levels. The solution integrates, connects and shares data among agencies; The reporting data is managed, updated and utilized effectively. The Report form is maximized, suitable with the reporting requirements of each management level, effectively serving online reporting.
The system of complaints, denunciations and petitions for voters is a software to support the professional operations for the Delegation of the National Assembly, People's Council and People's Committee at all levels in receiving, processing and resolving voters’ petitions and complaints and denunciations of citizens and organizations. The main operations include: Management of voter petitions, management of complaints and denunciations, management of citizen reception, management of issued documents.
Natural disaster warning system is the warning system upon the occurrence of natural disasters such as earthquakes, tsunamis, epidemics, etc. through the loudspeaker system, high-power light.
The system receives forecast information of natural disaster from the Earth Physics Institute. The information is transmitted to the controlling station system of natural disasters. The server will send commands to disaster warning devices via 3 ways: Ethernet, wireless (2G/3G) and SMS. The device will control the warning lights and speakers to people.
Public administration services is the applictions of IT in handling public services associated with the state management function in order to meet the demand of the people.
Public administration services follow decrees of the government and the ministry of information and communications:
- Decree No. 61/2018 / ND-CP on the implementation of the one-door and joint one-door mechanism in handling administrative procedures.
- Document No. 1725 / BTTTT-UWDCNTT, of ministry of information and communications guiding basic requirements on functions, technical features for electronic one-door system.
The National Single Window mechanism is implemented to meet the requirements of linking enterprises and relevant ministries and branches in Vietnam in licensing and documents of the customs dossiers for customs clearance for exported/imported/transited goods; people and means of transport on exit/entry/transit.