18008000
SYSTEM OF COMPLAINTS, DENUNCIATIONS AND PETITIONS

The system of complaints, denunciations and petitions for voters is a software to support the professional operations for the Delegation of the National Assembly, People's Council and People's Committee at all levels in receiving, processing and resolving voters’ petitions and complaints and denunciations of citizens and organizations. The main operations include: Management of voter petitions, management of complaints and denunciations, management of citizen reception, management of issued documents.

solution detail image
Detail Solutions
Handling procedure is strictly managed, clear power division in each unit and user

Handling procedure is strictly managed, clear power division in each unit and user

Information security and confidentiality

Information security and confidentiality

Receiving, processing, handling and issuing documents to settle applications and monitoring the settlement of applications

Look up accurate information, quickly

Look up accurate information, quickly

Management of issued documents

Detailed and general report

Detailed and general report

Statistics according to the prescribed form, statistics as required

Managing voter petitions

Managing voter petitions

Receiving, settling, replying voter petitions and evaluate handling results

Managing complaints and denunciations

Managing complaints and denunciations

Receiving, processing, handling and issuing documents to settle applications and monitoring the settlement of applications

Managing citizen reception

Managing citizen reception

Schedule for receiving citizens, receiving and handling cases

Managing documents

Managing documents

Management of issued documents

Statistic report

Statistic report

Making statistics in the prescribed form and on request

Managing the work in a closed, transparent, clear and handling procedure and easily monitoring and supervising

Data is stored in safe and confidential manner and accessible anytime, anywhere

Saving costs, time, manpower