18008000
Public administration Services

Public administration services is the applictions of IT in handling public services associated with the state management function in order to meet the demand of the people.

Public administration services follow decrees of the government and the ministry of information and communications:

► Decree No. 61/2018 / ND-CP on the implementation of the one-door and joint one-door mechanism in handling administrative procedures.

► Document No. 1725 / BTTTT-UWDCNTT, of ministry of information and communications guiding basic requirements on functions, technical features for electronic one-door system.

solution detail image
Detail Solutions
Connecting

Connecting

Connecting among governmental levels

Customizability

Customizability

Ability to customize the graphical interface and supporting functions of the application software easily to suit the use demand at each agency.

Fully integrated with lots of component services of third providers such as:

Fully integrated with lots of component services of third providers such as:

  • SMS and SMS call center
  • Digital signature of staff; Digital signature of enterprise
  • E-payment portal
  • E-invoice
  • Express delivery

Supporting in access to the registration records assign to handle at fast speed.

Supporting tools for exchanging to complete the tasks effectively

Closely monitoring the status of the dossier assigned to handle such as: In progress, about to expire, expired, completed.

Tracking work in each registration dossier following the above criteria

Exchanging work with involved people.

Searching for record by 1 criteria in faster and simpler manner

Receiving the communications from others.

Supporting in filtering records

Allowing printing of discussed and exchanged information related to registration dossier processing

Reducing time for submitting and receiving documents of citizens, increasing the performance and efficiency of administrative agencies.

Reducing time for submitting and receiving documents of citizens, increasing the performance and efficiency of administrative agencies.

Increasing transparency and publicity of administrative agencies in managing and handling works.

Increasing transparency and publicity of administrative agencies in managing and handling works.

Creating opportunities for administrative reform, redesign of work procedures.

Creating opportunities for administrative reform, redesign of work procedures.

Helping managing agencies to supervise and manage via online public service system.

Helping managing agencies to supervise and manage via online public service system.

Increasing economic efficiency for users and service agencies by saving time, effort, costs, etc.

Increasing economic efficiency for users and service agencies by saving time, effort, costs, etc.