Hanoi, April 18, 2022 - Viettel Business Solutions Corporation (Viettel Solutions), a member of Viettel Group, officially launched the "K12Online Arena" contest for students in grades 10, 11, and 12 at high schools and continuing education centers that are currently using the K12Online online learning and assessment system. This is one of the activities aimed at creating a knowledge playground for students, while also improving their knowledge and skills in using the K12Online software in learning and exams.

Accordingly, the "K12Online Arena" will be held from April 18, 2022 to May 22, 2022, starting with an English contest with 3 official rounds: Grammar Master, Phonetics Superstar, Vocabulary King. In order to participate in the contest, each contestant will be given a login account to the K12Online system, answer questions within the specified time and predict the number of students who will get the maximum score.

K12Online Arena is an opportunity for students to showcase their passion for English and improve their IT skills in the learning process. Through the contest, teachers and schools can comprehensively and accurately assess the abilities of each contestant; thereby guiding and promoting the development potential of each student.

With just a smart device or computer with an internet connection, each contestant can participate in the K12Online Arena online anywhere. At each round, Viettel awards 1 First Prize, 2 Second Prizes to the contestants with the highest scores nationwide and who predict the closest number of students who will get a perfect score.

Ms. Pham Thi Ngoc Lan, Director of the Digital Education Solutions Center, Viettel Solutions, said: "The contest has initially received overwhelming support from teachers and students nationwide. With the experience in organizing major competitions, we believe that the K12Online Arena will be a beneficial knowledge playground for students after hours of tense studying."

As is known, K12Online Learning and Examination Management System is a key solution in Viettel's Education Ecosystem; was born with the goal of supporting the entire process of management, training, evaluation, and online testing for general education and vocational education units. From 2021 to now, K12Online has supported the creation of accounts for over 419,000 teachers, 4 million students from 35,000 educational institutions nationwide; a repository of up to 6 million digital learning materials, page views up to 360 million.

Starting today, students in grades 10, 11, and 12 at high schools and vocational training centers who are currently using the K12Online system can participate in the K12Online Arena at the link: https://hotro.k12online.vn/dau-truong-k12online

With the practical values ​​brought to the community, Viettel Solutions' solutions continue to be highly appreciated at the International Business Awards - IBA Stevie Awards 2021. Accordingly, Viettel Solutions is the most honored unit in Viettel Group with 5 awards.

Its contribution to the digital transformation of the health sector, the telehealth support and consulting platform (Telehealth) was honored with the Gold Award for the most innovative value system. The system is highly appreciated for using Vietnamese wisdom, creating a new revolution in the healthcare industry, bringing high value to the community and society. Previously, Telehealth also won Gold at IT World Awards 2021 and Provider of the Year at Real IT World 2021 by deploying Telehealth connectivity to more than 1,000 medical facilities in a record time of fewer than 45 days.

With the goal that every citizen has a smart health assistant, the Digital Health Solutions Ecosystem won the Silver Award in the category of Healthcare Technology Solutions. This ecosystem is rated No. 1 in Vietnam with 22 products and services being successfully deployed in 4 areas: Preventive Medicine, Pharmacy, Food Safety, Public Administration Management; providing services to nearly 50,000 customers who are medical facilities, pharmacies, drugstores, drugstores, vaccination centers nationwide. The Viettel Solutions digital health ecosystem helps to change the working method of medical staff to a digital environment, innovating the way leaders operate, towards paperless and cashless management.

In addition, Viettel Solutions won 3 bronze prizes in different categories, namely: Online Public Service Portal and Electronic One-Stop Software - VPS Cloud in the category of Business Technology Solutions; Intelligent Video Analytics and Management Platform IVA (Intelligent Video Analytics) in the category of Artificial Intelligence Solutions; and Viettel Solutions in the category of best performing organization of the year.

In particular, the intelligent video analysis and management platform IVA, developed by Viettel engineers, is comparable to the standards of major technology corporations in the world such as Google Cloud, Azure Microsoft... By integrating intelligence artificial intelligence into image processing, a solution to improve the efficiency of real-time intelligent video analysis, shorten the time to operate and manage AI models. In addition, IVA's facial recognition technology is the first solution from Vietnam to enter the Top 30 in the most difficult global quality assessment and measurement test of the US National Institute of Standards and Technology (NIST).

In 2021, Viettel Group won 22 prizes at the IBA Stevie Awards, 4 times higher than in 2020, accounting for nearly half of the awards achieved by 13 participating Vietnamese enterprises. In which, Viettel Solutions is the most effective unit with digital transformation solutions that bring a lot of value to the community and society.

Box:
The International Business Awards - Stevie Awards is the world's leading award to honor the achievements and positive contributions of businesses and individuals around the globe to the benefit of the community. In 2021, the award received more than 3,700 applications from 63 countries and territories; Award results are based on the average scores of more than 260 CEOs worldwide. This is one of the most prestigious and prestigious awards today because of the level of expertise, size of the organization, and participants. The focus of the international Stevie Awards is on innovation, creativity, business improvement.

Doan Dai Phong, Deputy General Director of Viettel Solutions, emphasized that the strength of Viettel RPA lies in its digital solution infrastructure and experience in solving automation problems for its own very large and complex system.

What is the difference between the RPA (Robotics Process Automation) solution that Viettel provides compared to similar services on the market?

Mr. Doan Dai Phong: Viettel's RPA is an End to End service, that is, comprehensive consulting from the ability and opportunity to automate RPA and then deploy automation and operation solutions and optimize to enhance customer experience during implementation. Viettel solutions are "tailored" to each customer, depending on their business.

What special strengths does Viettel have when providing this service to other businesses and organizations?

Viettel's first strength with RPA services is infrastructure because RPA must be combined with other digital services such as IoT (Internet of Things), Edge Computing, Cloud.

Viettel's second strength is its human and technological resources along with Viettel's experience in solving very difficult problems in robotics. Viettel believes that these are its strengths when solving automation problems for customers.

How has Viettel shown its strength when deploying RPA solutions for customers?

Viettel is a multi-industry corporation, so its activities are related to many fields such as finance and accounting, network operation, logistics ... and need to apply a lot of robotics problems.

Example of financial reconciliation: On average, Viettel has a few thousand to tens of thousands of operations a month. If we use manual invoicing, we will need a lot of manpower. However, when applying RPA, Viettel's financial reconciliation only needs about 50-60 people, because most of the operations are handled automatically when receiving invoices from businesses.

Accordingly, instead of manually entering invoice information into the system, and then having to check if the customer's information included in the invoice is correct with Viettel's management system, applying RPA can help speed up the process up to more than 10 times and save up to 70% on personnel costs.

For an external client, how long will it take to deploy RPA for the business?

The implementation time will be very dependent on the type of business. According to the summary of the world with all industries, some banks in the world usually apply about 50-100 processes. On average, enterprises need to apply RPA for about 50 processes; Within 1-3 months, Viettel can deploy 3 - 5 processes RPA.

What is the most difficult thing when implementing Viettel's RPA solutions?

As for RPA, in my opinion, about 80% of the cases will have no trouble when implementing. this is because the essence of RPA is to apply robotics to tasks that are already done manually.

The biggest difficulty when applying RPA is that we often implement it with other technology solutions. For example, when taking data from sensors to push to a centralized data warehouse, applying various technologies such as IoT, related to Big Data, then applying RPA. The difficulty will lie in the combination with other technologies, but in terms of implementing RPA solutions, there is almost no difficulty.

Viettel has just signed a strategic cooperation agreement in implementing many digital transformation solutions for three "big guys" namely ACV (Airport Corporation of Vietnam), Novagroup, and Saigon Newport Corporation. If they deploy Viettel's RPA solutions, what will their vision of change look like?

Viettel's philosophy can be mapped to customer need. According to statistics, when applying RPA, on average, businesses can reduce costs by 30%, increase work accuracy up to 99%. RPA can handle up to 25% of workloads in banking, 36% of processes in healthcare, and other industries.

When internally deploying the Cloud computing solution, Viettel has overcome 98-99% of server overload errors during peak hours, and resource usage efficiency has increased by an average of 30-80%.

Without digital transformation, businesses will "die" is a lesson that many businesses have learned after difficult days due to the Covid-19 pandemic. In the process of digital transformation, businesses need a "warehouse" to store resources, and cloud computing (Cloud) is the "digital warehouse" in the 4.0 era.  

Mr. Doan Dai Phong - Deputy General Director of Viettel Solutions had discussions about cloud computing, especially in Viettel's comprehensive digital solution ecosystem. In which, Cloud is in the comprehensive digital solution ecosystem provided by Viettel's business solutions company (Viettel Solutions) made a great impression. Currently, this optimal solution is being deployed by Viettel for 3 "big guys" including: NovaGroup, ACV (Vietnam Airport Corporation), Saigon Newport Corporation.

Impressive difference from experience and infrastructure

Sir, what is the difference between the Cloud service provided by Viettel compared to similar services on the market? 

Cloud services are usually divided into 3 subclasses. The first class is Cloud consulting. The second layer is execution and migration to the Cloud. The third layer is related to operation, monitoring management, infrastructure and Cloud services.

Viettel Solutions provides full service for all 3 such product groups. In addition, in Cloud service, we have mastered core technologies, besides cooperating with the "big" in cloud computing technology in the world such as: Amazon, Google Cloud, Microsoft...

We have experienced in building large data centers from 2007 - 2008. After 12 years of operation, we have converted hundreds of cloud services for ministries, state agencies, and enterprises. , organization... It can be said that flexible experience in deploying and monitoring activities 24/7 for 12 years is a huge difference compared to other units in the market.

From the perspective of an enterprise or organization looking for a Cloud solution, in your opinion, why should they look to Viettel?

In addition to providing a complete service with 3 sub-layers as I just said, there are 2 important points that are considered as special advantages of Viettel: the first is the data center infrastructure; The second is specialized infrastructure for domestic and international connections.

The current technology trend is Cloud computing (Cloud computing) and Edge computing (Edge computing). When implementing cloud and edge computing, data should be as close to the user as possible. Viettel is confident to be the leading unit in Vietnam in terms of connection infrastructure, domestic and international fiber optic transmission infrastructure. As a result, the customer's data access speed is very fast.

With Viettel's Cloud computing service, businesses can access it anytime, anywhere, improve the ability to backup and restore data, reduce the risk of infrastructure failure or the ability to scale resources according to the needs of customers. request.

Before bringing Cloud into a comprehensive digital solution ecosystem to provide customers, what results did Viettel have when implementing it for previous customers? Quickly fix the server overload error, saving 30 - 50% operating costs

When deployed internally, Viettel provides infrastructure with a total scale of about 20,000 servers for 15,000 corporate customers. We have also deployed Cloud infrastructure in 11 countries where Viettel is investing and doing business.

According to statistics, internal Viettel has overcome 98-99% of server overload errors at peak hours, resource usage efficiency increased by 30-80% on average. In the past, when allocating server resources, the time was in weeks, but now the allocation time is only in minutes. The recovery criteria after errors, basic automatic back-up also only takes 3 - 5 minutes.

How will customers using Viettel's Cloud service change?

The first is from a technical perspective. In activities such as overcoming server overload errors, resource allocation performance, mechanisms, technical factors, etc., customers enjoy the same benefits as Viettel has experienced.

From a management perspective, usually, depending on size, customers can save 30 - 50% of costs by increasing resource efficiency, investment efficiency and operating cost savings.

In your opinion, what is the most difficult thing when deploying Viettel's Cloud solution? 

Firstly, there are currently many customers who do not have IT resources, so their management systems use many different platforms. In order to convert those platforms to the Cloud, it is first necessary to understand the technology. This is a common customer difficulty.

The second is to recognize the benefits. Customers always evaluate benefits based on costs, governance and information security, but they do not fully understand and imagine the benefits from deploying technology applications. Once customers understand, they see the benefits as I said, the implementation will be very fast.

On April 20, 2021, Vietnam Oil and Gas Group PVN and Viettel Group held a conference to review the implementation of the cooperation agreement for the period of 2019-2020 and the cooperation plan for 2021-2023.

At the meeting, the representative of Vietnam Oil and Gas Group, Mr. Le Manh Hung, General Director of PVN, on behalf of the organizers, approved the results of the implementation of the cooperation agreement in the period of 2019-2020 and the cooperation plan for the period of 2021- 2023. In the past time, the two sides have actively coordinated to implement each item of the Cooperation Agreement, initially achieving positive results such as:

Develop and complete a draft information technology application strategy for PVN from 2020 to 2023 and a vision for 2030. The survey evaluates, develops plans, determines scope and roadmap for construction implementation database of oil and gas search, exploration, and exploitation and step by step deploying information technology applications to serve management activities at corporate offices.

At the end of the preliminary meeting, Viettel Chairman Le Dang Dung and PVN General Director Le Manh Hung agreed to coordinate the implementation of several important systems in the 2021-2023 period.

The application of many new technologies such as artificial intelligence AI, cloud computing, Big Data analysis, or IoT connection... has helped build many breakthrough solutions in the healthcare industry.

Support platform for remote medical examination and treatment (Telehealth)

In 2020, the health sector completed the connection and opened 1,000 points under the Project of Telemedicine for 2020-2025, reaching the finish line 15 days before. Up to now, the system has connected more than 1,200 medical facilities and held nearly 300 consultation sessions. This is a rapid revolution in medical examination and treatment, creating a flat world in healthcare.
With Telehealth, all health facilities, especially at the district level, receive continuous professional support; All citizens receive medical support as often and when needed. The system has been deployed from Muong Nhe to Co To, remote areas, island borders, with the participation of 27 upper-level hospitals, including 4 special-class hospitals, helping to improve the quality of medical care. Telehealth through telehealth is increasingly enhanced and secured.

The system supports doctors and nurses in operating surgeries hundreds of kilometers away, and with the application of AI technology, the system also helps doctors in diagnosing images and avoiding errors.

Lifetime vaccination management by personal code

In order to prevent parents from missing their children's vaccination schedule, and at the same time to build a lifelong vaccination record management system, the Ministry of Health has built and launched a national immunization management system and Immunization Book. 

Currently, the system has been deployed to nearly 14,000 vaccination facilities nationwide, managing more than 22 million vaccination subjects by unique ID number, vaccination history, vaccine supplies inventory, and lifetime immunization record. The system is built on a cloud computing platform, safe and secure, with real-time visual data.
In addition to managing vaccinations, the system also helps the health sector evaluate each locality so that there can be forecasts and predictions about vaccines as well as possible disease patterns related to vaccines.

Through the rapid and successful nationwide implementation, the health sector is expected to move away from using paper vaccination records and paper reports in vaccination. The National Immunization Management System is expected to better protect children from disease, moving towards a lifelong health management record.

Medical public portal

This is the official channel for people and businesses to look up information about drug prices, medical equipment prices, medical supplies prices, diagnostic biological prices, medical examination and treatment prices, list prices, auction prices, tenders, information about products in circulation or recalled, results of handling administrative procedures, violations in advertising, etc.

In just 15 days of construction and implementation, the Public Portal has had data of 62,438 pharmaceutical products, 28,000 medical equipment and supplies, 93,253 bidding results, and more than 1,400 medical facilities publicizing service prices.

Through the Health Publication Portal, state management agencies can quickly update industry data, thereby having a basis to promptly develop management mechanisms and policies suitable to the current situation. It also provides tools for businesses to look up product price information, compare and contrast with other businesses to have a suitable business strategy, improve competitive quality. In particular, the Health Publication Portal will be an effective tool for people to become supervisors for the health sector; Know the exact price information of medical products and services.

Vietnam Medical Connection Network

Officially opened by the Ministry of Health on December 30, 2020, the Vietnam Health Network is an intranet of the health sector, connecting more than 500,000 health workers nationwide, helping doctors support professionally exchanged subjects, share and interact in diagnosis, imaging, and treatment.

As the industry's first social network, it has both advantages of social networks such as rapid spread, connection, and deep influence, while limiting the shortcomings of other mass social networks.
For the first time, all medical staff across the country have tools to exchange, study together, and interact with heads of all levels directly via smartphones.

Personal health records

Considered as the "heart" of the Digital Transformation of the healthcare industry, the core of the Smart Health Ecosystem, the Personal Health Record System helps to connect all medical data, manage health data people's health for life, helping doctors diagnose more accurately.

On December 30, 2020, the Ministry of Health officially opened the system. At the same time, 98 million health records were established by the Ministry of Health, Social Insurance, and Viettel in 5 months to prepare for paperless medical examination and treatment, towards the Government's long-term goal of health coverage to take care of the entire population's health, develop the grassroots medical system, so that each citizen has a smart assistant about health.
Through the implementation of the system, an overall model of interconnection between health systems will be formed, meeting the needs of comprehensive and comprehensive management of a person's health from birth to death. The system helps to link people's health data from medical examination and treatment facilities at all levels, patients do not have to store, carry many records and perform many unnecessary repetitive indications; Connecting medical facilities, building a database of medical examination and treatment for the entire population; support the Department of Health of provinces and cities to comprehensively manage health programs in the area

The system is applied artificial intelligence, Bigdata in management, data analysis to support decision making, health policy development; Blockchain technologies in health data security.

Electronic medical declaration form

This is a "just-in-time technology shield in the heart of the epidemic" that was completed within 48 hours. The system will be officially deployed from 6 am on March 7 nationwide with all passengers entering Vietnam, including Vietnamese and foreigners.
The system was deployed in a timely manner for the health, tourism, and transport sectors to manage not only epidemics at entry and exit points, domestic movement, and the declaration of the entire population. Through the system, the management agencies can accurately capture the number of people on entry and exit, manage suspected isolated cases, make statistics, and report the fastest and most accurate situation to the agency. local health authorities.

Currently, the system has managed more than 14 million electronic declarations, including border gate declarations, domestic movement declarations, and people's health declarations.

Portal and app “Vietnam Health”

Portal system and App provide official information, instant updates on epidemic developments and self-assessment tools, report suspected cases to send to health authorities to review and provide recommendations. and self-protection instructions. After 6 days of launch, the website reached more than 42 million visits, the App reached more than 1.6 million downloads.

Digitizing the pharmaceutical industry

Since 2018, the Drug Administration of Vietnam has built, connected, and successfully linked 13 online public services with the National Single Window, providing 93 online public services at level 4 serving people and businesses. Enterprises (reaching 100%) are integrated into the Public Service Portal of the Ministry of Health to help reduce the time to send and receive dossiers, increase publicity and transparency, and help businesses easily track the progress of dossier processing.

Connecting nationwide drug supply facilities

With the introduction of the pharmacy database system and the implementation of connecting drug supply establishments nationwide from August 2018, after only 12 months, more than 61,000 pharmacies, drugstores, and drug cabinets have been connected across the country. nationwide, connecting 63/63 provinces and cities, managing more than 7.2 million prescriptions, 26.7 million sales invoices, nearly 4 million import and export vouchers, supporting drug quality control. The information management system of tablets from the time of production, import to the hands of consumers, ensuring the origin and origin, against the situation of counterfeit drugs, poor quality drugs, drugs of unknown origin.
In 2020, before the outbreak of the epidemic, drug management software was built to serve the epidemic prevention and control so that drug manufacturers and importers continuously report on export, import, and inventory as well as production plans. import and export of drugs recommended for use in the guidelines for diagnosis and treatment of Covid-19 with 48 active ingredients.

Practicing certificate information management system

Information management system for practice certificates, 100% supervision of the issuance of pharmacy practice certificates, ensuring that the information of the certificate is not duplicated. Nearly 110,000 information on pharmacy practice certificates at over 61,000 business establishments (retail) and 4,000 business establishments (wholesale, production, and import) from 2009 to now are closely monitored.
Most of the above 10 technology solutions will be implemented in 2020, demonstrating the strong determination to change with the digital transformation of the healthcare industry, with drastic management and enthusiasm in implementation. Accompanying many digital transformation projects of the healthcare industry, Mr. Khong Van Dong, Director of the Digital Health Solutions Center, Viettel Enterprise Solutions Corporation said: “80% of successful projects are successful in transformation projects. Transforming the medical profession comes from important non-technological transformations of physicians. Companies providing technology solutions like Viettel only contribute the remaining 20% ​​with technical solutions. Of course, the successful preparation and testing of 4.0 technology solutions before collaborating with doctors and nurses to implement the project will be an important factor for successful digital transformation."