Products - Services Smart travel MyCC – VIETTEL CLOUD BASED CONTACT CENTER
MyCC – VIETTEL CLOUD BASED CONTACT CENTER

MyCC – VIETTEL CLOUD BASED CONTACT CENTER

Flexible cloud-based Contact Center solution is suitable for small and medium-sized enterprises.

Meeting all requirements of communication, multi-channel customer communication. With an open architecture, myCC can integrate with CRM or other available systems of the enterprise.

Real-time analytical and predictive reports enable operation optimization and control of sites distributed from the cloud.

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Price List

INITIALIZATION FEE

VND 500,000/account

Initialization fee
Configure call center

SUBSCRIPTION FEE

Hotline subscription feeUnder the policy of hotline prefixes
Extension subscription fee (Extension/voice equipment)50,000 VND/extension/month
User subscription feeCall center package 350,000 VND/user/month
Contact center package 660,000 VND/user/month

CALL OUT FEE

Internal network feeUnder the policy of hotline prefixes
External network fee