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- COMMON QUESTIONS: INFORMATION TECHNOLOGY -

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  • When sim card of customers (Sim Vtracking) is used upon account expiration, does the system send notification to the main sim card?

    The system has a warning when the account runs out of money and will notify customers to deposit money, ensuring maintenance of the service
  • How can customers supervise their cars

    Using the vtracking application installed on smartphone / tablet Access the service website: Vtracking.viettel.vn via phone / tablet / computer with internet connection ...
  • Which positions of car will devices be installed

    The best and safest place to install equipment is under the steering wheel. GPS, GSM antenna will be put on the taplo face to ensure mobile wave, satellite are not covered ...See more
  • How many types of Vtracking equipment currently provided by Viettel

    Viettel is providing 01 type of vtracking device that Viettel itself has researched and produced. This equipment has been standardized in accordance with the regulations of the Ministry of Transport and tested according to technical specifications ...See more
  • What are the benefits of customers when using Viettel’s service

    Saving and optimizing operating and operating costs of vehicles. Simplify management and administration. Enhanced safety features for vehicles. Meets Vehicle Management ...See more
  • What main functions does Vtracking product feature and what is its superiority compared to other services’ one on market

    Equipment and software meet the requirements of the Ministry of Transport. Track the current location and the journey of vehicles to 12 months on the server and in the device. Design ...See more