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- COMMON QUESTIONS: INFORMATION TECHNOLOGY -

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How to make the buyer feel secure to receive e-invoice from the seller?Can the seller use different e-signature from the one in tax declaration?At point 2 – Article 14 – Circular no 64, it is regulated that: “The date of invoicing for service supply is the date of completing service supply, whether money is collected or not. In case the establishment for service supply collects money ahead or during service supply, the data of invoicing is the date of collecting money”.If shortcomings are detected as “Invoice was made and sent to the buyer, goods were delivered, service was supplied, the buyer and seller completed tax declaration” how does the establishment issuing invoice handle?If shortcomings are detected as “Invoice was made and sent to the buyer, goods were delivered, service was supplied, the buyer and seller completed tax declaration” how does the establishment issuing invoice handle?If shortcomings are detected in the following cases, how does the establishment issuing invoice handle?Does the enterprise (seller) have to store e-invoice? How long is this storage?In what forms can the enterprise (seller) send invoice to its customers?The seller issues e-invoice, the buyer requests paper invoice, how should the seller do?The enterprise wants to issue e-invoices yet paper invoices still remain, how should the enterprise do?In case the enterprise is exempted from sealing on paper invoices, is it exempted from sealing on e-invoices transferred to paper ones or not?Can the enterprise (seller) issue both e-invoice and paper invoice at the same time?What procedures does the enterprise (seller) need to implement to issue e-invoices?What conditions does the enterprise need to have for being entitled to use e-invoices?Which type of business are the verification letter and e-invoice used for?What is the difference between the authentication invoice currently deployed by the Tax Office and e-invoicing?What is the legality of e-invoicing?Which types of invoices are applied with e-invoicing?For e-invoicing, is the issue of invoice attached with catalogue implemented?Is e-invoicing used in bilingual form (Vietnamese and foreign languages)?How to distinguish paper invoice and e-invoice?Is the invoice made in paper but processed, transferred or stored by electronic means the e-invoice?Does the e-invoicing have slips?What is the e-invoicing?What is its superiority compared to the traditional invoice’s?
  • How to make the buyer feel secure to receive e-invoice from the seller?

    Answer: The Seller performs the following tasks before officially issuing e-Invoices: Propagating with customers about the expected time of e-invoice application ...See more
  • Can the seller use different e-signature from the one in tax declaration?

    Answer: Allowed. This electronic signature will be attached to the Record when registering to issue an Invoice with the Tax Authority. Thus, the Company may register two independent digital signatures: ...See more
  • At point 2 – Article 14 – Circular no 64, it is regulated that: “The date of invoicing for service supply is the date of completing service supply, whether money is collected or not. In case the establishment for service supply collects money ahead or during service supply, the data of invoicing is the date of collecting money”.

    For electronic invoices, if customers collect money on April 29, pay by bank transfer, until May 2, they will receive documents from the bank. This time will proceed to bill ...See more
  • If shortcomings are detected as “Invoice was made and sent to the buyer, goods were delivered, service was supplied, the buyer and seller completed tax declaration” how does the establishment issuing invoice handle?

    Answer: The seller and the buyer must make a written agreement with the electronic signature of both parties stating the mistake. Seller invoiced electronic correction of errors. Note: Guests ...See more
  • If shortcomings are detected as “Invoice was made and sent to the buyer, goods were delivered, service was supplied, the buyer and seller completed tax declaration” how does the establishment issuing invoice handle?

    Answer: The seller and the buyer must make a written agreement with both parties' electronic signatures clearly stating the mistake The seller makes an electronic invoice adjusting the error. Electric bill…See more
  • If shortcomings are detected in the following cases, how does the establishment issuing invoice handle?

    Made and sent to the buyer but not delivered goods or services. Or e-invoices have been prepared and sent to buyers, sellers and buyers have not declared tax? Answer: Only ...See more
  • Does the enterprise (seller) have to store e-invoice? How long is this storage?

    Answer: Yes. HDDT issuer (seller): Centralized storage and provision of HDDT to customers whenever (required) Customers (buyers): Can save 1 copy (optional) Save ...See more
  • In what forms can the enterprise (seller) send invoice to its customers?

    Answer: Enterprises can send e-invoices to their customers: Send on the Receipt Receipt Portal (Web, Portal): Each customer will have a separate account to access ...See more
  • The seller issues e-invoice, the buyer requests paper invoice, how should the seller do?

    According to Clause 1, Article 12 of Circular 32/2011 / TT-BTC dated 14 March 2011, it is permitted to convert from electronic invoices to paper invoices, specifically: Principles of conversion Sellers of goods are converted ...See more
  • The enterprise wants to issue e-invoices yet paper invoices still remain, how should the enterprise do?

    Answer: Option 1: Enterprises can issue two types of invoices simultaneously, according to Clause 3, Article 7 of Circular 32/2011 / TT-BTC March 14, 2011: Business organizations may simultaneously create ...See more
  • In case the enterprise is exempted from sealing on paper invoices, is it exempted from sealing on e-invoices transferred to paper ones or not?

    Answer: According to Article 12 of Circular 32/2011 / TT-BTC dated March 14, 2011, invoices converted from electronic invoices to paper invoices must ensure integrity, with the signature of the representative ...See more
  • Can the enterprise (seller) issue both e-invoice and paper invoice at the same time?

    Answer: No: If the same transaction. Yes: For various purchases. Clause 03, Article 7, Circular 32/2011 / TT-BTC dated 14/03/2011 clearly states: Business organizations can simultaneously create…See more
  • What procedures does the enterprise (seller) need to implement to issue e-invoices?

    Answer: After meeting all the necessary conditions to be able to use the EC, enterprises need to do the following procedures to issue the EC (implemented as paper invoices): B1: Group ...See more
  • What conditions does the enterprise need to have for being entitled to use e-invoices?

    Answer: According to Clause 2, Article 4 of Circular 32/2011 / TT-BTC dated 14 March 2011: The seller of goods or services (hereinafter referred collectively to as the seller) who initiates e-invoice must meet the conditions after:…See more
  • Which type of business are the verification letter and e-invoice used for?

    Answer: Electronic invoices are suitable for all businesses that meet the requirements like Circular 32/2011 / TT-BTC dated 14/3/2011 of the Ministry of Finance. Authentic invoice: General Department of Taxation has a policy of applying ...See more